Effective Date: 29 May 2026
Website: www.judahca.co.za
Responsible Party: Judah Compliance Auditors CC, trading as Judah Chartered Accountants
Email: info@judahca.co.za
Telephone: +27 87 5500 212
Physical Address: 7 Bush Shrike Close, Montrose Office Park, Pietermaritzburg, 3201
Postal Address: Private Bag X6, Box 273, Cascades, 3202

1. Introduction

Judah Compliance Auditors CC, trading as Judah Chartered Accountants, respects your right to privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013, commonly referred to as POPIA.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, contact us, request a consultation, make use of our services, or otherwise interact with us.

By using our website or submitting your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

2. What Personal Information We Collect

We may collect personal information directly from you when you complete a contact form, book a consultation, communicate with us, become a client, request a quotation, or provide information for accounting, tax, advisory or compliance services.

The types of personal information we may collect include:

• Full name

• Email address

• Telephone number

• Company or business name

• Job title or role

• Physical, postal or business address

• Identity number, registration number or tax number, where required

• SARS, VAT, PAYE, UIF, payroll, accounting or financial information

• Banking details, where necessary for invoicing, payments or accounting purposes

• Employee, supplier or customer information provided to us for bookkeeping, payroll or advisory work

• Any information submitted through our website contact forms, emails, documents or consultations

• Website usage information, such as browser type, pages visited and general analytics data

We will only collect information that is reasonably necessary for the purpose for which it is required.

3. Why We Collect and Use Personal Information

We collect and process personal information for lawful and legitimate business purposes, including to:

• Respond to enquiries submitted through our website

• Book and manage consultations

• Provide tax, accounting, bookkeeping, payroll, advisory and consulting services

• Assist with SARS compliance, VAT, PAYE, financial statements and management accounts

• Provide business advisory, BEE certification support, secretarial and structuring services

• Prepare proposals, quotations, invoices and client records

• Communicate with clients, suppliers and service providers

• Manage client relationships and professional engagements

• Comply with legal, accounting, tax, audit and regulatory obligations

• Maintain accurate business and financial records

• Improve our website, services and client experience

• Protect our legal rights and prevent fraud, misuse or unauthorised access

We will not use your personal information for unrelated purposes without a lawful basis or your consent where required.

4. Legal Basis for Processing Personal Information

We process personal information where:

• You have given consent;

• The information is necessary to provide a service or perform a contract with you;

• Processing is required to comply with a legal or regulatory obligation;

• Processing is necessary to protect our legitimate business interests;

• Processing is necessary for accounting, tax, compliance, audit or professional advisory purposes; or

• Processing is permitted or required by law.

Where information is required by law or necessary for us to provide services, failure to provide the requested information may prevent us from assisting you or fulfilling our professional obligations.

5. Information Collected Through Our Website

When you use our website, we may collect limited technical information such as your IP address, browser type, device information, pages viewed and general usage patterns.

This information is used to monitor website performance, improve user experience, understand visitor behaviour and protect the website from misuse.

Our website may use cookies or similar technologies. Cookies are small files placed on your device to help the website function correctly and improve your browsing experience. You may disable cookies in your browser settings, although some website features may not work properly.

6. Sharing of Personal Information

We will only share personal information where necessary, lawful and appropriate.

Your personal information may be shared with:

• SARS, CIPC, regulators or government authorities where required

• Accounting, payroll, tax, cloud accounting or compliance platforms used to provide services

• Banks, auditors, legal advisors, consultants or professional service providers

• IT, hosting, email, website, document storage or security service providers

• Payment processors, where applicable

• Employees, contractors or representatives who need access to perform their duties

• Third parties where disclosure is required by law, court order or regulatory obligation

We do not sell your personal information to third parties.

Where we use third-party service providers, we require them to protect personal information and process it only for authorised purposes.

7. Cross-Border Transfers

Some of the systems, cloud platforms, software providers or service providers we use may store or process personal information outside South Africa.

Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that the information receives an appropriate level of protection and is handled in accordance with POPIA.

8. Security of Personal Information

We take reasonable and appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

These measures may include:

• Secure access controls

• Password protection

• Limited access to authorised personnel

• Secure storage of documents and digital records

• IT security controls

• Confidentiality obligations for staff and service providers

• Regular review of security practices where appropriate

While we take reasonable precautions, no system or method of transmission over the internet can be guaranteed to be completely secure.

9. Retention of Personal Information

We will retain personal information only for as long as it is necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.

This may include retaining information for accounting, tax, audit, contractual, legal, regulatory or dispute-resolution purposes.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it.

10. Your Rights Under POPIA

As a data subject, you have the right to:

• Ask what personal information we hold about you;

• Request access to your personal information;

• Request correction or updating of inaccurate, outdated or incomplete information;

• Request deletion of personal information where we are no longer authorised to retain it;

• Object to the processing of your personal information in certain circumstances;

• Withdraw consent where processing is based on consent;

• Object to direct marketing communications;

• Request that we restrict the processing of your personal information where applicable; and

• Lodge a complaint with the Information Regulator if you believe your personal information has been processed unlawfully.

To exercise any of these rights, please contact us using the details below.

11. Direct Marketing

We may send you service-related communications, updates or marketing information where permitted by law or where you have consented to receive such communications.

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option where provided.

We will not send unsolicited electronic marketing communications where POPIA requires prior consent.

12. Links to Other Websites

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, security or content of external websites. We encourage you to read the privacy policies of any third-party websites you visit.

13. Children’s Personal Information

Our services are primarily directed at businesses, individuals and organisations requiring accounting, tax and advisory services.

We do not intentionally collect personal information of children unless it is necessary for a lawful purpose and we have the required consent from a parent, guardian or competent person, or where otherwise permitted by law.

14. Accuracy of Information

We will take reasonable steps to ensure that personal information in our possession is accurate, complete and updated where necessary.

You are responsible for ensuring that any personal information you provide to us is accurate and up to date. Please notify us if your information changes.

15. Information Officer

For privacy-related queries, requests or complaints, please contact our Information Officer or authorised representative using the contact details below:

Judah Compliance Auditors CC / Judah Chartered Accountants
Email: info@judahca.co.za
Telephone: +27 87 5500 212
Address: 7 Bush Shrike Close, Montrose Office Park, Pietermaritzburg, 3201

16. Complaints

If you believe that we have not processed your personal information in accordance with POPIA, please contact us first so that we can try to resolve the matter.

You also have the right to lodge a complaint with the Information Regulator of South Africa.

Information Regulator South Africa
Website: www.inforegulator.org.za
Email: complaints.IR@inforegulator.org.za
POPIA Complaints Email: POPIAComplaints@inforegulator.org.za

17. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business operations.

The latest version will be published on our website. Continued use of our website or services after updates are published will be regarded as acceptance of the updated Privacy Policy.

18. Contact Us

For any questions about this Privacy Policy or how we process personal information, please contact:

Judah Chartered Accountants
Email: info@judahca.co.za
Telephone: +27 87 5500 212
Website: www.judahca.co.za
Physical Address: 7 Bush Shrike Close, Montrose Office Park, Pietermaritzburg, 3201